Customer
Privacy PolicyEffective date: April 3, 2025

1. Introduction

BCC IT Innovation Co., Ltd. (hereinafter “the Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal data through our Consumer App and Cashier App (collectively, “the Apps”) as part of our loyalty program services. By using our Apps, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

2. Collection of Personal Information

We collect personal information in the following ways:

  • Information You Provide:

    When you register or use our Apps, we may collect information such as your name, email address, phone number, demographic data, and any other information you voluntarily provide.

  • Usage Data:

    We automatically collect information related to your interactions with our Apps (e.g., transaction history, app usage, preferences).

  • Device and Location Data:

    With your consent, we may collect device information (such as device type, operating system) and location data (e.g., GPS or Wi-Fi-based information) to provide location-based services and enhance your experience.

3. Use of Personal Information

Your personal data is used for purposes including, but not limited to:

  • Service Provision and Improvement:

    To operate, maintain, and enhance the functionality of our Apps and manage your loyalty program account.

  • Communication:

    To send you notifications, updates, promotional offers, and customer support messages.

  • Analytics and Research:

    To analyze user behavior, conduct research, and improve our products and services.

  • Legal Compliance:

    To comply with applicable laws and regulations, as well as to protect our rights and those of our users.

4. Disclosure of Personal Information

We will not disclose your personal information to any third party except in the following cases:

  • With Your Consent:

    When you have explicitly agreed to the sharing of your data.

  • Service Providers:

    To trusted third-party partners who assist us in operating our Apps (e.g., payment processors, customer support, marketing services) under strict confidentiality and security obligations.

  • Legal Requirements:

    When disclosure is required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of our users or the public.

5. Data Security

We implement appropriate administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. In the unlikely event of a data breach, we will promptly notify affected users and the appropriate authorities as required by law.

6. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Once the retention period expires, we will either securely delete or anonymize your data.

7. Your Rights

You have the following rights regarding your personal information:

  • Access:

    You can request access to the personal data we hold about you.

  • Correction:

    You can request that inaccurate or incomplete information be corrected.

  • Deletion:

    You may request the deletion of your personal data, subject to legal or contractual obligations.

  • Objection and Restriction:

    You have the right to object to or request a restriction on certain processing of your data.

8. Location Information

When you enable location services on our Apps, we may collect and process your location data to provide you with location-based features (e.g., finding nearby stores or personalized offers). This data is collected only with your consent and is used strictly in accordance with this Privacy Policy and applicable laws.

9. Cookies and Tracking Technologies

Our Apps may use cookies and similar technologies to enhance your user experience and to collect statistical data about usage patterns. For more information, please refer to our Cookie Policy.

10. International Data Transfers

If your personal data is transferred to a jurisdiction outside your country of residence, we will ensure that such transfers comply with applicable data protection laws by implementing appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website and/or within our Apps. Please check this page regularly to stay informed about how we are protecting your information. The effective date at the top of this document reflects the latest revision.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Company:

    BCC IT Innovation Co., Ltd.

  • Address:

    35th Kowa Building Annex 3F, 1-14-15 Akasaka, Minato-ku, Tokyo 107-0052

  • Phone:

    03-5545-8983